Before you hire anyone

FAQs

Most of these are questions you should be asking every contractor you call, not just us.

Frequently asked questions

Be aware of a company with only a PO address, this may indicate a company not located in your area and may not be there later if you have a problem. A local company that has been around for more than a couple of years will give you peace of mind. The longer in business, the better referrals should be as well. Caromark has been building and renovating out of Huntersville, NC since 2007.
A contractor should carry comprehensive liability insurance and workers' compensation insurance to protect you in the event of an accident. This can be verified by requiring to see the contractor's certificates of insurance (workers' compensation and general liability). Make sure the insurance is current and will be in force for the length of the project. Be aware that if a worker is injured on your property, the homeowner or business owner may be held liable for all costs unless the employee is covered by workers' compensation insurance. Hospital bills for serious accidents can be extraordinarily expensive. Contractors who carry insurance and follow safety guidelines on fall prevention endure higher job overhead costs. These expenses could be the cause of price variations between contractors who follow the standards versus those who ignore them. Contractors and roofers that do not carry insurance or the correct type of insurance may be cheaper to hire as they do not have the large insurance premiums to pay. Workers' compensation premiums can increase wage costs from about 20% to as much as 100%, depending on the state.
May not be a full time contractor; operates a partnership or self-employed without employees; new in the business; can't afford insurance premiums; doesn't stand behind work. It is up to you as a customer to determine if it is worth the risk to hire a contractor who does not carry insurance.
When you ask this question, what you are in effect asking is if the company is licensed by your state. Caromark is a Licensed General Contractor. Much effort and continuing education is required to acquire and maintain a GC license. We are not talking about a 'business license' which is a tax requirement and not relevant to the competence of the contractor. Having the right credentials including a General Contractor license is yet another indicator of the high degree of knowledge, professionalism, and dedication to the trade.
Caromark is proud to provide former customers to give you the confidence of a professional and honest project. We want each of our valued customers to be Delighted Fans.
At Caromark, you will be pleased that we offer a one-year limited workmanship warranty. As for customer complaints, we make a point to not let the sun set on a complaint. We know we may have complaints over the life of a business, we make it our business to remedy any problems and satisfy the customer.
Yes, you have the right to choose the contractor to perform insurance claim work. This is an important fact because some insurance companies have 'preferred contractors' that rely on their referrals at pre-determined pricing. This relationship between insurance companies and restoration contractors can result in a conflict of interest. Caromark works solely for the homeowner.
Yes, we can bill your insurance company directly for damage covered by your policy.

Still unsure?

Ask us directly

Ask for our certificates of insurance and our GC license number. We are happy to provide former customers as references.

704-361-4663

Open M–F: 8AM–5PM

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In their words

What clients say about us

4.4 stars from 26 Google reviews.
Five-star reviews below are quoted verbatim, pulled 2026-09-11.

  • “Caromark was an absolute lifesaver for me. After my home was hit by a car, I found myself in a new town without any local contacts or guidance. … Dara and Bob took over everything from there. They handled all communication with the insurance company and clearly knew the process.”

    Neeraja Meghadri Google review · 5 months ago
  • “Caromark was great to work with when our house was damaged by a car running into our garage. I called Caromark in a complete frantic and both Bobby and Dara were great. They had someone at my house within hours to make sure our house was safe and secure.”

    Patti Bowman Google review · 5 years ago
  • “Highly recommend Caromark for restoration projects. … They worked seamlessly with my insurance company to ensure all work was pre-approved and there would be no difference in quoted and final charges.”

    Regan Sermersheim Google review · 7 years ago
  • “Caromark has been doing various repairs, roofing, and siding projects for our HOA at our condominium community for several years now and they have done a great job. … I will use Caromark again and highly recommend this company.”

    Rebecca Eisert Google review · 7 years ago

Excerpts, quoted exactly; an ellipsis marks anything left out. Read them in full on Google.

Why wait on getting your house upgraded or inspected?

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